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Hotel Nia Website Accessibility Statement

Accessibility Statement Hotel Nia (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

Digital Accessibility Compliance Guidelines and Goals

We follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In accordance with WCAG 2.1 AA-Level Compliance, our website strives to meet four core principles known by the acronym POUR.

Perceivable. This includes providing alternatives to non-text content and alternatives to time-based media.

Operable. We ensure the website is compatible with users’ browsing methods.

Understandable. Our content and information on all amenities are provided in a clear, concise way that avoids ambiguity.

Robust. A wide range of technologies can be used to access our site content.

Continuous Digital Monitoring

Our site undergoes real-time monitoring and scans to detect any accessibility errors that may arise due to the addition of updated content or website code. The site is continually evaluated using accessibility monitoring tools and assistive technology.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at with a description of the issue you encountered and your contact information. Your experience matters to us.

Hotel Nia website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities, and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter, and Instagram.

Accessible Features and Amenities

Hotel Nia is compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

AudioEye Accessibility Certification

In our effort to provide a fully accessible and optimized user experience for all site visitors, has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site. is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

Property features

Accessible public entrance with push to open automatic door. No steps, ramps or other pavement deviations upon arrival. 

Accessible registration desk with height of 32' where materials can be passed back and forth to individuals who may use a wheelchair.

Accessible route from the public entrance and rooms to the registration area.

Accessible elevator with braille instructions. Height of the highest button in the elevator is 49”.

Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible emergency exit with door width of 79”.

Accessible public restroom. The restrooms are on the same level as the registration desk.

Accessible concierge desk (same as registration desk).

Accessible route from parking area via courtyard through guest reception. Parking structure is fully accessible; parking spaces, ramps, elevator.

Space to accommodate accessible vehicles.

The property does not have a TTY for guest use.

Visual and audible alarms for smoke, fire and emergency.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage throughout the property.

Accessible food and beverage outlets:

Accessible entrance to Porta Blu with a door width of 67".

Accessible entrance to Verve Coffee with a door width of 67".

Accessible route to accessible food and beverage outlets from the public entrance and rooms.

All accessible meeting and event facilities with double doors that open to a width of at least 64”.

  • Brilliance Ballroom A, B & C: 66”
  • Clarity Meeting Room: 64”
  • Connectivity Meeting Room 1&2: 64”
  • Influence Meeting Room: 64”
  • Inspiration Meeting Room: 64”
  • Vision Meeting Room: 64”

Accessible route to meeting spaces and event spaces can be accessed through the open courtyard and the main elevator located in the lobby. 

Hotel has an “open plan” designed Business Center that does not have a door.

The Business Center can be accessed through the public entrance and elevator and all guestrooms and meeting & event venues.  

Fitness center with door width of 35”.

Accessible route to fitness center from the public entrance and rooms.

The hotel has a pool & chair lift.

  • Pool Main door: 67”
  • Pool gate (EXIT): 40”
  • Pool gate  2nd floor access: 35”

The pool can be accessed through the main pool entrance or through the courtyard.

Accessible guest rooms

King Accessible Room
Entrance door width of 34”
Bathroom door width of 32.5”
One king bed
Roll-in shower
Audio & Visual Door Alert

Queen Accessible Room
Entrance door width of 34”
Bathroom door width of 32.5”
Two queen beds
Roll-in shower
Audio & Visual Door Alert

One Bedroom Suite Accessible
Entrance door width of 34”
Bathroom door width of 35”
One king bed
Roll-in shower
Audio & Visual Door Alert

All ADA rooms are accessible via the main entrance and main elevator of the property.

Standard rooms have entrance door widths of 35”, bathroom door widths of 34.5”.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on Hotel Nia website. The hotel is not responsible for any third-party content on the website.

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